Learn from Others’ Mistakes
Hopefully, This eBook Helps
Unfortunately…
Throughout my consulting work all over the world, I see executives and top managers of major companies making the same mistakes described above. Some are arrogant, some refuse to recognize the necessity of change, some fail to invest in talent, etc. It takes a lot of work to convince people to do things differently, especially if they have operated the business their own way for a very long time.
The challenge for business leaders is to seek innovative ways of developing their businesses while learning from mistakes of the past.
Hopefully, this eBook provides insight into these mistakes as they illustrate the demise of one of the greatest retail organizations ever built. It is very hard to ignore the facts that proved this management behavior wrong.
Revenue and Net Income Snapshot
1991-2008